Terms of service
IN GENERAL
When you shop online at www.københavnskunsthandel.dk, you shop with:
Københavns Kunsthandel
Sønder Boulevard 81
1720 Copenhagen V
CVR NO. 41674792
Remember to read the terms and conditions before shopping at københavnskunsthandel.dk
ORDER
When you shop at københavnskunsthandel.dk, all agreements are concluded in Danish.
Most goods are traded in accordance with applicable second-hand VAT rules.
When you have completed an order, you will shortly receive an order confirmation. You can never be invoiced for more than you have approved in connection with the order. In the event that an item has been discontinued, you will only be charged for the final invoice amount.
PAYMENT
We offer payment with the following credit cards:
Dankort
Visa Dankort
We saw
Visa Electron
MasterCard
Maestro
V PAY
JCB
American Express
Card fees in connection with the transaction are paid by Københavns Kunsthandel. The money is withdrawn when the item is sent from stock.
SHIPPING AND DELIVERY
All Danish orders are delivered within 1-5 days by parcel post.
RIGHT OF WITHDRAWAL
When shopping at københavnskunsthandel.dk, you as a customer have a 14-day right of withdrawal from the day you receive the item, in accordance with the Consumer Contracts Act. Your 14-day right of withdrawal means that you, as a customer, can receive the item, unpack it and see if it is as expected. If you regret your purchase, you return the item to us. The condition for using the right of withdrawal is that Copenhagen Art Trade receives the item(s) in question back in the same condition and quantity as it was on delivery. Regret can also be done by refusing to receive the package or by handing the item over personally to us at Gammel Kongevej.
The item must be sent or delivered to:
Københavns Kunsthandel
Sønder Boulevard 81
1720 KBH V
COMPLAINT
If the item is defective or otherwise suffers from a fault, you have the option to advertise in accordance with Danish law. The Purchase Act provides a right of complaint for 24 months. This means that you can either get the item repaired, exchanged, the money back or the price reduced, depending on the specific situation. It is a requirement that the complaint is justified and that the defect has not arisen as a result of incorrect use of the product or other damage-causing behaviour.
You must advertise within a "reasonable time" after you have discovered the lack of the item. If you complain within two months of discovering the defect, the complaint will always be timely.
If the complaint is justified, we will refund your (reasonable) shipping costs. The item must always be sent back in proper packaging, and remember to get a receipt for sending so that we can refund your shipping costs.
In the event of a complaint, please contact:
Københavns Kunsthandel
Sønder Boulevard 81
1720 Kbh V
E-mail.: mail@koebenhavnskunsthandel.dk
HANDLING OF PERSONAL INFORMATION
In order for you to buy goods on københavnskunsthandel.dk, you must at least register with: name, address, telephone number and e-mail.
We register this information in order to deliver the product and provide you with efficient customer service.
You are always welcome to contact KK and get access to which personal data KK has registered on your person. You can object to a registration in accordance with the regulations on this in the Act on the Processing of Personal Data.
Personal information is not passed on to third parties.
RESERVATION
We reserve the right for typing errors, price changes and out-of-stock items.
CHOICE OF LAW AND JURISDICTION
All disputes in connection with purchases on københavnskunsthandel.dk must be settled in accordance with Danish law, with Copenhagen as the proper venue.